Conflict is inevitable in our daily lives, and often emotionally defined.  Mediation is a method of dispute resolution in a structured, non-adversarial setting.  Offering fair, effective, and accessible dispute resolution services, my role as a mediator is to assist parties in the decision-making process through a variety of skills and techniques in an attempt to improve their process of decision-making, and in reaching their desired outcome while remaining impartial throughout the decision-making process.